Revenue collection & service delivery
Auto-reconciled Bank Transfer, Card and Cheque payments through online and point-of-sale. Same-day, bank agnostic settlement into into your preferred financial institution. Direct reporting integration to your financial system.
Automate and eliminate collection errors. It couldn’t be easier!
We understand the financial, regulatory and technology challenges that you face
From capital constraints, change management issues and data inaccuracy, to predatory service-level agreements and ineffective revenue collection processes that create more work for your staff – we’ve seen it all.
We do things a little differently at NiuPay:
Benefits of our end-to-end customer cycle platform
We're focused on solving real-world problems without the marketing spin. We don't just move a process bottleneck to another division, we solve the entire business function. We provide multiple 'jump-on' points that allow you to see value from day one.
Feature-rich customer experiences for Government, utility providers and private enterprise. From simple account registration and payments to complex service delivery with billing, debt collection and credit allocation. We allow you to put the power directly into the hands of your customers, 24/7, from any device with internet access.
Bank-agnostic Payment Collection
Accept all forms of payment through a seamless environment; from EFT and Cheque to Scheme* and locally-issued cards**. Real-time reporting of payments and same-day settlement to any registered financial institution. Make it easier than ever for your customers to make payments on their rates, bills and services.
After your customer has made a payment, their account data will be automatically and intelligently matched (accuracy is 100% for card-based payments and 98%+ for EFT/Cheque payments). Once matched, your customer will be instantly receipted and their account automatically credited. No humans, no error.
We can directly integrate with most financial and accounting systems (e.g., Government Treasury). Depending on the capabilities of the financial system, this could be a real-time link through an Application Programming Interface (API) or export through standardised format, such as CSV. Your data integrity issues are a thing of the past.
* Scheme Cards including Master Card, Visa and China Union Pay.
** Papua New Guinean issued bank cards including MiBank MiCard, Kina Bank Handy Card and ANZ Bank Card.
Call us today if...
Are your business systems fragmented? Do you have data integrity issues? Is security a concern? Are your on-premises costs high? Are you tired of off-the-shelf software? If you answered yes to any of these, then call us today to find out how we can solve them from day one.
You need reliability and scalability
You need flexibility and integration
You want to future-proof your business architecture
You need a partner who understands your challenges
Some of our benefits
- Our cloud platforms are accessible through a simple web browser.
- Minimal bandwidth usage by design.
- Seamlessly access our platforms from any device (phone, tablet, laptop and desktop).
- User centred design ethos which puts user experience at the core of our platform design.
- We've spent years perfecting and refining our mission-critical platforms.
- Fault-tolerant cloud architecture which repairs itself.
- All core platforms are backed by a 99.9% or 99.99% up-time guarantee.
- Disaster data-loss guarantees of only seconds.
- 24/7, 365 days per year monitoring.
- Inherit NiuPay security baselines against PCI DSS, SOC, IRAP PROTECTED, CIS and AWS Well-Architected.
- Inherit Amazon Web Services' international security standards and proven infrastructure resilience.
- We utilise a zero-trust security framework internally and throughout all of our platforms.
- Isolated environments, proactive defence, encryption-by-default, and so much more!
Ready to get started?